State Farm® Insurance Agent Steve Heins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
family cho
September 30, 2026
"Teri is amazing and an absolute professional, who delivers high quality results with her remarkable precision every singe time her consistency is unmatched. she handles every task with such efficiency. Im consistently impressed with her. Couldn't ask for better service"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Manon Hayes
September 29, 2026
"Teri is an amazing woman, extremely helpful and knowledgeable. She was great in adding me to my fiance's policy and helping to get us the best rates possible."
"Thank you so much for the 5-star rating, Manon! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steve Heins "
Techita Olivarez
September 29, 2026
"If I could give 10 stars to this agency I would. " I've had an outstanding experience with this business office" The staff Teri & Linda are ALWAYS incredibly welcoming as well as the agent, Steve Heins and the service is always efficient and professional. I will definitely be returning and HIGHLY recommend them!" Definitely Five stars!! ⭐⭐⭐⭐⭐"
"Techita, thank you for the fantastic review! We’re always here to support you with your insurance needs in Tucson. "
Teena Crocker
September 29, 2026
"Friendliest office in Tuscon I felt welcome from the moment I walked in and Linda greeted me. Teri is very knowledgeable. I would highly recommend Steve and his team to anybody who’s looking for insurance."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
wes scott
August 29, 2026
"I have been with State farm insurance for at least 55 years plus. I am with Steve Hines State farm insurance agency in Tucson. Making a call there instantly starts your claim and the follow-through and make sure that it's taken care of. I have never had a complaint against this agency as they tended to my needs every time I made a call. I also want to thank Teri, The office manager, for her efforts in getting all my questions answered and making things happen where it's necessary. She has been there 37 years and knows the insurance business inside out and I'm lucky to have somebody like that that gets things done.
And here's the kicker, State farm just informed us that we are getting dividends back or what they call payments because they had such a great year last year. I don't know of any other insurance company that does that. This is why it will never leave State farm. I have never had a complaint about its operation since belonging to State farm insurance."
"Thank you for the 5-star review of Steve Heins’s team - we really appreciate your kind words! "
Bob St Clair
August 7, 2026
"One stop shop for your homeowners and auto needs. Very professional and great rates, Have been with State Farm for years"
"Thanks Bob for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sara Meza Romero
July 24, 2026
"We had a great experience working with agent Teri Melgoza at this State Farm office. She saved us a bundle, was patient and helpful, and had a great personal touch! We are grateful!"
"Thank you so much for the 5 stars, Sara! We truly appreciate your feedback and are always happy to help whenever you need us. "
GRISELDA YBARRA
July 23, 2026
"I have been with this company for more than 20 years! I absolutely love this team!! Incredible customer service!!"
"Thank you for the 5-star review of Steve Heins’s team - we really appreciate your kind words! "
Sue Snedden
July 16, 2026
"Terri Melgoza is the most helpful agent I have ever dealt with in my life. She is very knowledgeable and easy to communicate with. She has helped me so much. She definitely is an asset to State Farm Ins."
"Thank you so much for the 5 stars, Sue! We truly appreciate your feedback and are always happy to help whenever you need us. "
Dan Smithson
July 7, 2026
"We have had insurance with Steve Heins for many (many) years. Always the best service and response time one could ask for."
"Thank you for taking the time to leave such a great review, Dan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Lilian Madero
June 30, 2026
"Thank you Teri for always being so helpful!!"
"Thank you so much for the 5-stars, Lilian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Lorenzo Valenzuela
June 30, 2026
"Amazing customer service like always!!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tucson to know that you had such a wonderful experience with us here on State Farm Agent Steve Heins’s Team."
Maura guerrero
May 22, 2026
"very helpful and got great explanation about everything !!Teri was amazing with all her help"
"Maura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Heins’s Team—we are always here to help!"
Natalia Martinez
April 16, 2026
"I came here to get a quote for rentals insurance! The staff was great and super friendly! I recommend this place!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Knowledge
March 31, 2026
"excellent customer service!!"
"Thanks so much for the amazing review, Knowledge! We really appreciate your support here in Tucson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Marcelino Nunez
January 28, 2026
"Great Customer service, especially Teri she was wonderful!"
"Thank you so much for the 5-star rating, Marcelino! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
carlos davila
January 1, 2026
"The best service! I known I’m always in great hands with Monica as my agent."
"Thanks for the review Carlos! I am happy to hear you are happy with our office! We look forward to assisting you in the future!"
Marisol Chacon
January 1, 2026
"Great service! Monica is always quick to respond and solve any concerns. Will always recommend family and friend to this agency."
"Thanks for the great review, Marisol! We are pleased to know you have had good experiences with our agency!"
Melonie Pruett
December 31, 2025
"I have all my policies through State Farm and have always been very satisfied. Monica has always been very helpful with guiding me through my decisions on my policies. I would recommend everyone to go through state farm"
"Thanks for the 5-star review Melonie! It is our pleasure to help with your insurance needs!"
Lilian Madero
December 23, 2025
"Me recomendaron este oficina porque Teri tiene mucha experiencia y sabe lo que hace. Y ella es honesta y va directo al grano. Gracias!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Luis Enrique Valenzuela
December 23, 2025
"Es difícil lidiar con seguros porque no hablo inglés pero en esta oficina tienen muy buena ayuda en español, muy recomendados!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Andres Madero
December 23, 2025
"Muy buen servicio y atención al cliente! Teri resuelve cualquier problema y duda que tengas!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Beatriz Ma Cas
November 19, 2025
"Thank you Teri and Monica! They always give amazing customer service. When you walk in the office, you feel very welcomed. Highly recommend this agent!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jaycee Ramanousky
November 19, 2025
"They have such great customer service. I called, and the person I had talked to did a great job explaining everything and listening to all of my questions. Would recommend!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
enrique valenzuela madero
November 19, 2025
"I called for some questions on a renters policy and Linda recommended that I speak with Teri. She was so kind and patient with me. She went over all the questions I had for coverages. This office is great!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"